Our Commitment to a Safe & Clean Experience

• In addition to our already high standards of cleanliness, we have increased the frequency by which surfaces and public areas are disinfected, cleaned and sanitized.
• Our team wears protective equipment and is committed to frequent hand washing, avoiding physical contact (i.e., handshakes, embraces, etc.), covering coughs and sneezes, and maintaining social distancing.
• We have incorporated the use of hospital-grade disinfectant.
• We have deployed hand sanitizers throughout the properties for guest and staff use.
• We are extending the cleaning time of our guest rooms to allow for enhanced room sanitation and laundering of linen.
• Our Jacuzzis will remain closed in accordance with the gubernatorial executive order and will reopen when it is safe to do so.

How Can You Help?

• We are in this together. Your tolerance, patience and understanding of changes and compliance with new guidelines will be greatly appreciated.
• Advanced phone or online reservations are required.
• If you or any member of your party feel sick or have a fever, please stay home and contact us regarding your reservation.
• A completed Keep Maine Healthy Certificate of Compliance must be provided at registration.  Guests under the age of 18, or residents of Maine, Connecticut, Massachusetts, New Hampshire, New Jersey, New York, and Vermont do not need to fill out the Certificate of Compliance.  Click the button below to review the certificate.
• Call us when you arrive to let us have your registration materials ready and help expedite your check-in.  
• Limit registration and front desk interactions to one member of your party.
• Wearing cloth face coverings when in indoor common areas is required.
• Maintain social distancing of six feet to the extent possible.
• Vacate your room when it is receiving housekeeping services.
• Face to face check out is not required.  Call us when vacating your room upon final departure to minimize traffic at our front desk.

Print the Certificate of Compliance here.

A Different Approach, the Same Great Hospitality!

• Check in time is being moved to any time after 3:00 pm to allow additional guest room cleaning time.
• Requests such as room location, early check-in and late check-out will be more difficult to honor than in the past, but our commitment to do our best remains steadfast.
• Self-service coffee areas and continental breakfasts will not be offered, as always, all rooms have complimentary coffee and coffee makers.
• Individual hand sanitizers and television remote wraps have been added as part of our in-room amenities.
• Complete housekeeping services will be provided every third day or on a request basis, as necessary.  Daily service will include terry replacement and trash removal.
• We can provide contactless check out by emailing your final bill when your room is vacated.
• Raspberri’s Restaurant maximum party size is eight people.
• Our pools and fitness areas are open with reduced capacity to help maintain social distancing.